Anyone! Anyone at any age, can join an ISX Canada trip. Just know that most of our passengers are international students. Our trips will give you the opportunity to make new friends from all over the world.
Yes! You can find the sample itineraries at www.isx.ca/information. These are sample itineraries; if you buy a ticket, you'll be sent the detailed itinerary the night before your departure.
We can't guarantee. But we can add you to our Waitlist! If a spot becomes available, we'll contact you via email and phone/WhatsApp.
https://airtable.com/shrecV5DxdTxeGGxF
You can buy your ticket on our website www.isx.ca or in our office at 754 Yonge Street, Suite 300 Monday to Friday, 10am-6pm. If you study at a language school, you may be able to buy your tickets at your school's activity desk/International Student Department.
If the weather is very bad or dangerous, we will cancel a trip! We check weather regularly before departures to ensure the safety of passengers.
If a trip is cancelled, we will always email passengers as soon as we know. If a trip is cancelled, customers will have a chance to either reschedule for a different weekend, use the amount paid as ISX Credit on any other trip, or receive a refund.
You can find our refund policy here: https://www.isx.ca/terms-conditions
Please note that we offer and recommend Cancellation Insurance. A full description can be found here: https://www.isx.ca/travel-protect-insurance
A: It is always wise when traveling in any foreign country to have your passport with you at all times. Be sure to keep your passport or ID in a safe spot.
A: For trips traveling to the U.S, the weather is a few degrees warmer than Toronto. Ottawa, Montreal and Quebec are north of Toronto, and on average are about 10 degrees colder than Toronto during the winter, so please dress warm. Remember to dress for the weather. Check www.theweathernetwork.com for weather conditions in each city you will be visiting.
If you haven't been to the US in the past three months, or you're not a Canadian citizen, everyone has to pay a $6 fee for the i-94 Travel Record for US Visitors. You can pay for it online before your trip, or on the day of your trip. If you pay for it on the day of, you'll pay your tour leader. It must be in US Cash, and exactly $6.00, since the border doesn't always have change.
If you're traveling with a passport from a country in the US Visa Waivery Program (https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html) you do not need a Visa. If your country is NOT on this list, you NEED a US Visa.
Yes! For the skiing/snowboarding trips, we rent ski pants out for $10 or $15. A credit card must be present at time of purchase (but the transaction can be made with any form of payment). We take the credit card information and fill out a form, so that if the pants are not returned, we charge the credit card $45. Passengers have until the following Wednesday (or business day following the Wednesday in case of holidays) before we charge the fee.
Included on the trips is your bus transportation to and from, and within the destinations, a knowledgeable Tour Leader who has been trained to give recommendations, and a general orientation of the destination.
On overnight trips, your hotel is included. The base price is for a quad room accommodation, but room upgrades are available for a private bed (Triple), a room for two (Couple), or a room for one (Single).
Breakfast is provided by hotels in America, but not in Canada.
We sell tickets until they sell out. It's impossible to predict. We always recommend buying early as many of our trips sell out a week before departure.
We accept Canadian cash, Visa, Mastercard, Amex, and Canadian debit. We also accept international debit, but they're processed as credit cards in Canada. We do accept American cash, but it's $1CAD=$1USD.
You can manually type out the year with a forward slash (/) to separate month/day/year. Or select any year, email us with the ticket number, and we'll be happy to change it for you.
Yes. On the trip, you'll have to agree to our Contact Information and Release of Liability Agreement. This will be on the first day of the trip. It is mandatory for all passengers on the trip.
No. You can purchase via email by filling out a credit card authorization form. But we'll need a signature. We're unable to process credit cards over the phone for security reasons.
https://www.notion.so/isxondago/Forms-008dd84e7777449e890763f567b28c62
Cancellation Insurance must be purchased at the time of booking. If you wish to use the Cancellation Insurance (only applicable if purchased at the time of booking), it is valid up to 48 hours prior to trip departure for Day-Trips and 72 hours prior to trip departure for Multi-Day Trip. Without Cancellation Insurance purchased, all sales are final and there are no refunds.
Should you need to cancel your trip, you must notify us in writing by email (info@isx.ca). Notification of cancellation is based on the working week in Canada. Weekend days or statutory holidays cannot be calculated in day's prior policies for cancellation fee avoidance.
